Custom Messaging Software Gets A Rebirth

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The Custom Message Plus software offered as an option by emergency communications solutions company Monroe Electronics and its Digital Alert Systems subsidiary is no more.


Not to fret: It’s been reborn as part of a “major upgrade.”

With the new name Custom Message Pro, a host of new features and a new interface are seen. This is designed to make it faster and easier for users in the Mass Notification Emergency Communications (MNEC) market to create audio and video messaging during critical events.

Custom Message Pro is being sold as an optional software add-on to the companies’ One-Net and DASDEC emergency messaging platforms.

The CMP also has the ability to access and distribute outside messages that could impact people inside the facility, resulting in improved safety. For example, because the software makes it possible to “bridge two worlds,” plant managers could warn workers about a tornado in the immediate area, something they might not otherwise be aware of while working inside a windowless building.

In another improvement, Custom Message Pro users can now store message contents and display parameters as named templates, making it easier to set up different types of messages without having to go through the entire configuration process every time. Enhanced message display parameters provide more control over video and audio duration, repetition, and components. Users can recall and modify stored templates and save them as something new, and they can assign a general-purpose input (GPI) or contact closure to up to 32 templates to instantly trigger a preset message.

Other new functionality includes the ability to link a message to an audio file or derive the audio from Custom Message Pro’s premium text-to-speech engine. Monroe and Digital Alert Systems have more than doubled their offering of text-to-speech options from two to five, and customers can now choose their desired male or female voice from the companies’ English-language selection at the time of purchase.

 

Custom Message Pro is an option available for any upgrade for DASDEC and One-Net customers with Version 3.1 software and is free for any customers with Custom Message Plus and Version 3.1 software.