In Focus: Multi-Platform Compliance Monitoring, Analysis Innovations


Continuing to help broadcasters and service providers easily meet regulatory requirements and expanding audience expectations, media delivery quality assurance firm Qligent will highlight the expanding compliance recording and analysis capabilities in its Vision monitoring system at the 2019 NAB Show.

Vision’s compliance capabilities are designed to provide customers with deeper insights that allow them to more quickly identify and address the root cause of both legal and revenue-impacting issues.

Qligent’s cloud-based Vision solution provides comprehensive, holistic monitoring and analysis of four quality management pillars that impact the viewer experience: compliance errors (regulatory and SLA considerations), objective errors (QoS), subjective errors (QoE) and programmatic errors (intended presentation to the viewer).

Vision’s unique distributed data collection approach uses software-based virtual and IoT probes to monitor live and on-demand content across varying platforms – including OTA, satellite, cable and OTT– at multiple points ranging from the origin facility to the last mile. This enables verification that content is in compliance not only when it leaves the headend, but also when it reaches consumers in their homes or on the go.

“Customers’ compliance requirements are evolving, as they combine live and linear channels to capture the first impression with on-demand distribution on new platforms to create a one-to-one relationship with each viewer,” said Qligent Chief Technology Officer Ted Korte. “Addressing this trend requires a unified compliance management system which can combine file-based, stream, and VOD analysis in a single tool. The Vision platform provides flexible compliance recording, logging and analysis far superior to traditional purpose-built boxes, supplemented by QoS, QoE and programmatic checks for more realistic and complete verification.”

Vision’s compliance tools enable operators to record at high or low resolution, store transport streams, and capture PCAP network traffic at multiple points in the delivery path. Recordings can be retained locally or in the cloud on customer-specified storage for any desired duration. In addition to regulatory requirements such as Closed Captions, Emergency Alerts (EAS) and commercial loudness, Qligent Vision can automatically check secondary events and attributes such as the timing of Digital Program Insertion (DPI) triggers as well as the presence of Nielsen watermarks, logo bugs and more.