Marketron, provider of business software solutions, announced MyMarketron, an opt-in client portal designed to improve communication and collaboration for Marketron clients. MyMarketron will offer users a place to connect and collaborate with Marketron employees and customers to ask questions, share ideas and partner in creating new product ideas and solutions that drive the media industry forward.
MyMarketron is free to all active Marketron users and provides:
•Community forum: Clients drive content by starting new topics that set the community to action with discussion and solutions. Notifications alert the client when someone in the community or the Marketron Support Team has responded to a question.
•Knowledgebase: Clients have access to a comprehensive and searchable knowledgebase of problem solutions and frequently asked questions.
•Self-service support center: Clients can quickly and easily find the latest versions of software and downloadable documentation, submit and track their support requests and access account information.