Broadcast audio technology company The Telos Alliance doesn’t plan to be simply exhibiting its wares at the upcoming IBC 2022. Rather, the Cleveland-based company will use the conference to introduce new Professional Services offerings while demonstrate its technology in strategic partner booths.
Marty Sacks, EVP of Sales, Marketing and Strategy at Telos Alliance, comments, “We’re extremely excited to introduce a new dimension to our support department, called Professional Services. It’s part of our ongoing commitment to meet customers where they are along their journey of implementing new technology and provide them with a customized experience.”
Telos Alliance’s Professional Services is an expansion of current services including pre-sales consulting, remote and onsite configuration, container deployment and configuration, and proof-of-concept (POC) work.
“We’re offering customers a new way in which to engage with us to acquire, install and support or modify solutions to meet their requirements, in all three phases of the buying journey including pre-sales, on-boarding and ongoing care after the commissioning,” Sacks says. “Telos Alliance is dedicated to providing customers with exceptional service well beyond the traditional pre-and post-sales support that we are well known for.”
The Telos Alliance exhibit space at IBC will focus on reconnecting with customers and engaging in project driven conversations which our customers have told us is the most significant part of returning to in person events. These conversations will lead to in-person demos at customers’ facilities after IBC where specific workflows can be demonstrated in a more conducive customer centric environment.
Visitors to IBC 2022 can find select Telos Alliance offerings demonstrated by trusted strategic partners. Grass Valley in booth #9.A01 will be showcasing the Telos Infinity® Virtual Intercom Platform (VIP) integrated into GV AMPP. Amazon Web Services in the Content Everywhere – Stand #5.C80 will also be hosting a live demo around the VIP system.
