Secure Web-Based Remote Control, For Radio


Burk Technology has brought to market its Arcadia24 Hosted Subscription Service, and it’s a move the company that’s long worked with radio and TV broadcasters says can provide secure web-based remote control accessible to small groups and individual stations.

Arcadia24 delivers remote facility control to station engineers and managers via their mobile devices. Hosted by Burk Technology on AWS, each customer’s Arcadia24 service is installed, configured, managed and maintained by Burk.

Web links from mobile devices to the Arcadia24 server are locked down and encrypted using the latest generation of Transport Layer Security (TLS). Encrypted VPN tunnels and firewall protection guard communications between Arcadia24 and each remote site.

A Cloud-based product, Arcadia24 communicates with each remote site at its optimum rate, accommodating variations in communications speed and performance. The most current data from all sites is then made available for instant display on authorized mobile devices.

Arcadia24 users are authenticated via Microsoft AD LDS, with each user’s access restricted to specified channels, sites, and station groups. Control of critical site functions can be strictly limited to key personnel while overall site performance may be made visible to a wider group of authorized users.

Burk provides customized graphical control screens for each site connected to Arcadia24, giving station personnel instant access to critical site information. Sites can be grouped based regional hierarchy, engineering responsibility or other criteria, with drill-down to display performance summaries.

“Burk’s original Arcadia remote access system brings flexible, secure mobile site control to large radio and television groups operating tens to hundreds of stations,” said Matt Leland, Burk’s Director of Sales. “The new Arcadia24 is hosted and managed by Burk, making it easy for smaller organizations and even individual stations to realize this same level of secure mobile remote access.”

Arcadia24 manages remote sites equipped with Burk Technology v5 ARC Plus or ARC Solo remote control systems.