Utah Scientific has promoted three longtime employees while welcoming Mario Moreno to the team as a field service engineer.
This sees Randy Rose rise to the position of Director of Sales Engineering at the maker of routing switchers, master control switchers, and related control software.
At the same time, John Bell will serve as a customer service manager, and Jim Barnhurst will act as the company’s new field and technical service manager.
“I am thrilled to be offered this new position in a company where there are supportive people and continued growth,” said Rose. “I look forward to bettering relationships with our integrators and external dealers, as well as to helping the sales team create more streamlined tools and functionality that will help them become more successful.”
As the new director of sales engineering, Rose will act as the technical interface between sales and customers. He began his career at Utah Scientific in 1988, serving as a technician for 10 years and more recently holding the position of customer service manager.
Bell is replacing Rose in the role of customer service manager. In his previous position as the customer support manager, Bell provided award-winning customer assistance for 14 years, and he looks forward to continuing this success in his new role. He also plays a major role in representing Utah Scientific at the 2020 NAB Show in Las Vegas, as the booth manager.
Barnhurst is in his 29th year as a Utah Scientific employee. He spent more than three decades as a broadcast industry professional and is well-qualified to take on the role of field and technical service manager. His professional efforts will be focused on service calls, troubleshooting equipment, training customers, commissioning/implementing systems, and overseeing day-to-day technical operations in customer service.
Moreno, the company’s new field service engineer, will be headquartered in Utah Scientific’s Houston office and report to Barnhurst. Moreno’s background with broadcast began in 1991, and over his career he has worked in a variety of positions at television stations.